Quicken Loans Reviews

Quicken Loans has an overall rating of 3.7 based on 163 reviews. Customer feedback on Quicken Loans is mixed: Quicken Loans reviewers highlight positive aspects like easy online application process, competitive interest rates, excellent customer service, user-friendly interface, which strongly appeal to first-time homebuyers, refinancing homeowners, tech-savvy consumers, those seeking competitive mortgage rates. However, Quicken Loans is often criticized for its high closing costs, limited loan options for certain borrowers, occasional communication delays, strict credit score requirements.

3.7/5.0

163 reviews

5 Stars

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4 Stars

31

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1 Star

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All Quicken Loans Reviews (163)
Judith.Hale
January 14, 2023
"Top prices around!"
Top prices around!! The staff was super knowledgeable and really helpful. We got the best rates possible during a tough time with mortgage rates.
angrypanda883
January 14, 2023
"Quick, Awesome, Straightforward, and Simple"
Quick, awesome, straightforward, and simple. Everything was just as I expected!
KylieCooper
January 14, 2023
"Knowledgeable Agents Who Were Always There"
The agents really knew their stuff and were consistently around to help. They understood my worries and were quite attentive.
tinytiger447
January 12, 2023
"Great online application experience..."
The online application was really smooth, and there was help available to guide you through it. They provided details on what to do next and what you needed to finish the application.
Austin.Price
January 09, 2023
"Genuine Credit Services Available at 2% Interest..."
We provide authentic credit solutions at a 2% interest rate for everyone, aiming to uplift individuals and assist those struggling with poor credit. Our credits are certified and completely trustworthy. We ensure that our clients receive all the support they need with top-notch resources. Our credit service is straightforward and efficient. For further information about our offerings, feel free to reach out via email: hloanfunds@gmail.com.
DanielG.
January 08, 2023
"Efficient and Professional Service"
The whole experience was managed in a super professional and quick way. Every person I interacted with was really patient and took the time to explain each part as I navigated through the process.
theassassian29
January 06, 2023
"Super Helpful"
Everything went well and was smooth sailing.
LiamMartinez
January 06, 2023
"Smooth and enjoyable experience with the team..."
Working with the reps was a breeze and quite nice.
dali.saginashvili978
January 06, 2023
"No Problems Encountered"
I haven't faced any problems at all.
kirsty
January 05, 2023
"Facing Tough Times After Hurricane Ian"
After going through a rough patch with hurricane Ian, I lost all my food, missed a week of work, and had some unexpected home repairs. When the forbearance plan wrapped up, I found out I was only eligible for a loan modification. I wasn’t about to let QL mess with my interest rate since I’ve got a pretty sweet deal right now. So, I hustled to gather the two months of mortgage payments I fell behind on because of the disaster. Rocket Mortgage didn’t lend a hand and just added to my stress. I've been a loyal customer of QUICKEN loans for years, and I’m really let down by Rocket Mortgage.
Ted.Thomas
January 05, 2023
"Outstanding Experience with Rocket Mortgage"
Rocket Mortgage really came through for me. The title company they partnered with had some issues, though. Thankfully, everyone involved was super helpful, and we managed to resolve the tricky situation with the title company in the end.
AndyReynolds
December 31, 2022
"Thoughts on Rocket Mortgage"
Diane Wilkoff, my agent, really made the whole process enjoyable with her expertise, understanding, and willingness to go the extra mile. I can totally recommend Rocket Mortgage thanks to her and the other folks I worked with.
AubreyKim
December 30, 2022
"Absolutely Amazing!"
Right from the beginning, the folks I spoke with were super friendly. They addressed all my inquiries without hesitation. I’d totally suggest the Rocket crew to anyone! Seriously, I can’t express how great they are!!
MarciaDean
December 17, 2022
"Thrilled with the speedy loan process!"
I’m really happy with how quickly they wrapped up our loan. Our mortgage advisor and the whole team went the extra mile.
lkmosteli
December 15, 2022
"Natalie Manders was amazing!"
Natalie Manders was fantastic; she assisted me throughout the entire process. I’d definitely recommend her!

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Quicken Loans Q&A

I am extremely tired of seeing your daily obnoxious advertisements. Take me off of your list NOW!. I will never use your services.

When do you get your cash in the bank after the closing is all finalized

Does Wayne e work for Quicken? I never said they low-balled my appraisal. In fact, they didn't. I'm not sure he read my review.

Why are all the positive reviews for this company so old?

EugeneSullivan
February 24, 2018

“The negative reviews make no sense. The guy says they pulled his credit without asking is lying that is not permited and calls are recorded an unathorized credit pull would end the employees career im sure pulling the credit of the rate guy who wants a rate and costs of a loan with no info for the lo to work with was a top priority and worth giving up a 100k plus job. How did this employee get the mans ss and dob? He talked to 6 reps asking for closing costs without a credit report of course they cant quote him costs they dont bait switch like all the other junk lenders out there. The woman who had enough money to payoff the amount of mortgage she was requesting can thank the govt quicken cant qualify you for a federallly backed loan based on equity or assets the ability to repay rule (google it). You dont think ql wants to close your loan? Appraisal and third party fees can be paid with a deposit or apllication fee if a loan does not close the company did not profit off this. Appraisers are independent third parties. Ql sold my mortgage to fannie mae they are still servicing my loan but told me it wouldnt be sold which was a lie? Fannie mae securtized the mortgage they dont service loans your loan is serviced by ql they did not sell your servcing. Qls produces conventional loans they dont hold billions of dollars in mortgages. When a mortgage is produced its bundled with other mortgages and sold as mbs to keep capital available to lend. Please educate yourselves a bit this company is ranked highest in client satisfaction for a reason by jd power. They are the largest lender because people who know what they are doing understand the ease of process the people who dont know much about mortgages know these are the best of the best and ask to be educated, and then 2% of the rest that are too ignorant to ask questions complain about things that make no sense at all. Educate yourself before taking to the internet to bash a company that stands up to the fed govt see fha lawsuit and does more for the communtiy than almost any other company in the entire country. People refi- purchase 3-4 times in their life and think they are experts. These people see millions of dollars in transactions a month instead of bargaining like your buying a used car let them explain the process to you. LOs are not paid on your rate ysps are illegal, so instead of viewing them as the bad guys let them help you and humble yourself a bit and maybe ask why your being denied”

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